Outlook 2016 crashes when opening [Event ID 1000]

Microsoft’s release of Windows 10 was a bit of a catastrophe, but it’s far from being the biggest problem for IT pros. This issue has been rolling in since at least late 2015 and is still rampant today, despite Microsoft working to fix it with every update.

The “outlook 2016 event id 1000 exception code: 0xc0000005” is an error that occurs when users try to open a calendar item with the Outlook 2016 application. The code is associated with a crash of the application.

Ivan Jenic’s contribution

Expert in Troubleshooting

Ivan has dived deep into knowing this operating system, with a specialize in drivers and driver problems, thanks to his passion for all things Windows and his natural curiosity. When he isn’t tackling, he is… Continue reading

This page was last updated on November 17, 2021.

Publish date: August 2020

• If Microsoft Outlook 2016 keeps crashing when you try to access it, it’s necessary to take action right now.
• You should immediately off Host IPS on your antivirus and remove any old Outlook extensions.
• Another alternative is to double-check your password. Don’t forget to look at the finest password generator software programs while you’re at it.
• Please bookmark our Outlook Troubleshooting Hub to have access to similar solutions.

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As you may be aware, Office 2016 has been available for some time, and many Windows 10 users have upgraded to it.

Although Office 2016 seems to be a terrific product, customers have claimed that Outlook 2016 crashes when it is started, so we’re going to check into it today to see if there’s a way to repair it.

If you try to open Outlook 2016 and get an AppVIsvSubsystems32.dll problem, your email client may crash, which can be quite unpleasant if you need to check your email.

Others say Outlook 2016 fails when they open it — Event ID 1000. There are a few options that might benefit you in one way or another.

What can I do if Outlook 2016 crashes when it first starts up?

1. Switch to a different email client for the time being.

If you can’t get Outlook to repair the issue but still need to check your email, you may wish to try a different email client for a while.

Regardless of your email provider or the amount of accounts you have, alternative email clients may help you store all of your emails in one place.

Additional features in good email applications help you keep your inbox tidy. They may assist you in categorizing your contacts into categories that you define.

Furthermore, many productivity email applications provide powerful search capabilities that may save you a lot of time and effort.

They have automated tagging and filtering, which allows you to discover a certain email by searching for descriptive keywords in the text.

Furthermore, reputable email applications provide strong encryption to guarantee that all of your information is secure and that no third parties have access to the content of your emails.

2. Disable McAfee Antivirus’s Host IPS.

1. In your system tray, right-click the McAfee Antivirus icon.
2. Go to the Quick Settings section.
3. Simply turn off Host IPS now.

If you’re using McAfee Antivirus, you should be aware that certain of its functions might cause crashes; nevertheless, you shouldn’t be concerned since this is a simple repair.

This approach has been shown to work, however the only drawback is that you must repeat the procedure every time you turn on your computer.

Other antivirus software, such as ESET antivirus, include this capability, according to users. The issue should be fixed by removing the HIPS function in ESET.

If this is an issue for you, you may want to consider switching to another antivirus program until Microsoft or McAfee solves the problem. On the market, there are a plethora of excellent antivirus programs.

The best antivirus software for 2021 offers comprehensive protection against malware, ransomware, and other threats. They also come with internet security measures such as an inbuilt VPN.

3. Remove any Outlook add-ons that are no longer in use.

1. Go to System > Apps & Features in Settings.
2. Wait for the list of installed applications to appear.
3. Now look for and remove any Outlook 2013 extensions you find.
4. Restart your computer after uninstalling them, and then attempt to open Outlook again.

If you’ve used Outlook 2013, there’s a good possibility you’ve got some Outlook 2013 extensions on your PC. If you’re having trouble launching Outlook, try starting it in Safe Mode.

To do so, just hold down the Ctrl key when starting Outlook 2016 in Safe Mode. This problem was reported by users to be caused by the Kaspersky Anti-Spam add-on, although it might potentially be caused by other add-ons.

4. Install Office 2016 again.

1. Activate the Control Panel.
2. Go to Programs and Features in the Control Panel when it opens.
3. Choose Repair from the list of options for Microsoft Office.
4. Select Online Repair and follow the on-screen instructions.

If none of the previous alternatives work, you might try uninstalling and reinstalling Office 2013.

If it doesn’t work, you’ll either have to wait for a Microsoft official solution or go back to Office 2013 for the time being. For more information, see our dedicated post on reverting to Office 2013.

Several customers stated that repairing their Office installation cured the problem. This is a reasonably straightforward task that may be accomplished by following the procedures outlined above.

Check whether the problem still exists after you’ve repaired your Office installation.

You’re unable to access Control Panel? To discover a solution, check through this step-by-step instructions.

5. Turn off hardware acceleration.

1. Open Outlook.
2. Go to File > Options > Advanced when Outlook opens.
3. Disable Hardware graphics acceleration is checked in the Display section.

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Many current programs use a hardware acceleration function in order to improve speed, although this feature may sometimes create issues.

To resolve the problem, follow the steps outlined above to deactivate it. The issue should be totally rectified after you deactivate this option, and Outlook should start operating normally.

6. Re-add all email accounts after deleting them.

1. Enter control panel by pressing Windows Key + S. From the list of options, choose Control Panel.
2. Go to User Accounts > Mail in the Control Panel when it opens.
3. When the Mail window appears, choose Email accounts from the drop-down menu.
4. Now choose the account you want to remove and click Remove. Rep this process for each account that is accessible.

A damaged email account, according to users, may be the source of the issue. To resolve the problem, you must first delete all of your email accounts and then re-add them.

You must re-add the accounts after uninstalling them. The issue should be totally rectified once the accounts are rebuilt, and Outlook should start operating normally.

7. Make sure your password is correct

If Outlook on your Windows 10 PC continues crashing, the issue might be your password. This issue was reported by users after they changed their account password on a separate computer.

Even if you update your account password on one device, the previous password will be used on other devices.

Change your account settings and setup the account to use the new password to solve this. After that, Outlook should be able to function normally once again.

8. Open Outlook in administrator mode.

1. On your desktop, search for the Outlook shortcut.
2. Choose Run as administrator from the menu when you right-click the shortcut.

Users claim that if you don’t have administrator access, Outlook may crash. You can always run Outlook as an administrator, which is a good thing.

You’ll have to use this procedure every time you want to launch Outlook if it succeeds. This may be a pain, but there is a method to run Outlook with administrator capabilities all of the time. Simply follow these instructions to do so:

1. Select Properties from the context menu when right-clicking the Outlook shortcut.
2. Select the Compatibility tab from the drop-down menu. Now choose the option to run this software as an administrator. Finally, click OK and Apply to preserve your changes.

After that, Outlook will always start with administrator rights, and you will not have any crashes.

9. Remove the iCloud and Internet calendars from your computer.

1. Go to User Accounts > Mail in the Control Panel.
2. Select Show Profiles from the drop-down menu.
3. Choose Properties > Data files from your profile’s drop-down menu.
4. If you notice iCloud or Internet calendars on the list, delete them immediately.

If Outlook is crashing on your computer, just delete the iCloud and Internet calendars to resolve the issue. If you’re utilizing these features, you may want to try something different instead of this solution.

If you don’t use iCloud or the Internet calendar, on the other hand, you may delete them as mentioned above. Then restart Outlook to see whether the problem still exists.

10. Configuration by hand

1. Select Exchange ActiveSync > Manual configuration or other server types.
2. Now you must fill up your user details.
3. You must type m.hotmail.com as the Mail server. Enter m.outlook.com if you’re using an Outlook address.

You may easily solve this issue by configuring manually rather than automatically. Automatic setup is quicker and easier, but it may sometimes cause Outlook to crash.

To utilize manual setup, just follow the instructions above when creating a new account.

After that, you should be able to use Outlook again without any issues. This method has been reported to work for many people, so give it a go.

11. Update the BIOS on your computer.

According to users, executing a BIOS update may be able to resolve the issue with Outlook crashes.

A few customers complained that Outlook 2016 crashed on their laptop, but the problem was rectified once they updated their BIOS.

Because updating the BIOS is a more sophisticated operation, we suggest you to proceed with caution. Make sure you read your motherboard’s handbook for further information.

Keep in mind that failing to update the BIOS correctly might result in lasting harm to your computer, so proceed with caution.

We’ve previously written a quick instruction on how to flash your BIOS, so you may want to have a look at it for more details.

A few customers have stated that updating their BIOS solved their issue, so you may want to give it a go. If you don’t know how to update BIOS correctly, you should probably get expert help.

Outlook is a fantastic email program, but it is not without flaws. As a result, in the preceding post, we demonstrated how to resolve the following issues:

• Outlook 2016 on Windows 10 opens and shuts instantly/Outlook 2016 closes instantly after opening – Several customers have reported that Outlook 2016 on their PC opens and closes instantly. You should be able to resolve this issue by either fixing your Outlook installation or deleting your iCloud and Internet calendars.
• Event ID 1000 – Outlook application error 1000/Outlook 2016 crash – Another reasonably typical issue with Outlook is this. Because this is a frequent problem, one of our solutions should be able to help you.
• Outlook 2016 crashes on startup, even in safe mode — Users report that Outlook 2016 would not start in safe mode. If you’re having this difficulty, try reinstalling Outlook to see if it fixes the problem.
• Outlook 2016 isn’t functioning anymore – Many customers have complained that Outlook 2016 crashes on their PC and then displays the message “Stopped operating.” This might be a frustrating issue, but one of our solutions should be able to help you solve it.
• Outlook 2016 crashes while sending emails, loading profiles, and sending sent items – Outlook 2016 may crash for a variety of reasons, so if you’re experiencing trouble, try resetting your Outlook profile to see if it helps.
• Outlook 2016 becomes unresponsive. olmapi32.dll, kernelbase.dll, wwlib.dll, ntdll.dll – rundll32, olmapi32.dll, kernelbase.dll, wwlib.dll, ntdll.dll – .dll files may sometimes cause Outlook 2016 to crash. These are usually built-in extensions, but you may easily disable them to solve the issue.

Were these suggestions beneficial? Let us know what you think in the comments section below.

Are you still experiencing problems? Use this tool to fix them:

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